We are happy to receive queries about any of EPCC’s HPC systems, or about any aspect of the work of EPCC. We regret that we can’t handle queries about other computer systems or about life in general.

Please fill in this form to send a query to the EPCC Helpdesk. You should receive a standard acknowledgment within a few (working) hours - this means that your query has been read by a human being, and has been assigned to someone to deal with. Please help us by sending only one discrete problem per query. Be sure to fill an e-mail address that works. Without it, we cannot reply to your query.

For support enquiries for HECToR, see the HECToR web site.