Website accessibility statement

Website accessibility statement in line with Public Sector Body (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

This accessibility statement applies to

This website is run by EPCC on behalf of the University of Edinburgh. 

Using this website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  •  Zoom in up to 300% without the text spilling off the screen
  •  Listen to most of the website using a screen reader
  •  Change colours and contrast levels

We also try to make the content as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible. Link:

If you are a member of University staff or a student, you can use the free SensusAccess accessible document conversion service: Link:

How accessible this website is

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, because of the issues below.

We know some parts of this website are not fully accessible eg:

  •  The text will not reflow in a single column when you change the size of the browser window
  •  Some heading elements are not consistent
  •  Headings on some pages are not in a logical nested order.
  •  Some pages contain text which is not as simple as possible to understand.
  •  Not all media will have a transcript or be subtitled
  •  Some PDF documents aren’t fully accessible to screen reader software
  •  Sometimes it can be hard to tell where you have navigated to by keyboard
  •  Accessing all content may not be possible by using the keyboard alone
  •  Some parts may not be fully compatible with screen readers
  •  Legacy sites that have been archived, but are no longer updated due to their funding terms
  •  Some colour combinations have insufficient contrast
  •  Some links are not adequately described
  •  Some pages have multiple links with the same text (e.g. “Read more”) but different destinations.
  •  Some pages contain link text that does not always make sense when removed from the context of the page e.g. "Read more"
  •  No option to skip repeated content
  •  The website is difficult to navigate using just a keyboard and screen-reader software

The Twitter feed on the homepage is difficult to navigate using just a keyboard and screen-reader software. To see our tweets, visit

What to do if you cannot access parts of this website 

If you need information on this website in a different format please:

We’ll consider your request and respond in 5 working days.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please

We’ll consider your request and respond in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint please contact the Equality Advisory and Support Service (EASS) directly.

Contact details for the Equality Advisory and Support Service (EASS):

The government has produced information on how to report accessibility issues:
Reporting an accessibility problem on a public sector website:

Contacting us by phone using British Sign Language

contactSCOTLAND-BSL runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day, 7 days a week. 

contactSCOTLAND-BSL service details:

Technical information about this website’s accessibility

The University of Edinburgh is committed to making its websites and applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, due to the non-compliances listed below.

The full guidelines are available at: Web Content Accessibility Guidelines version 2.1

Non-compliance with the accessibility regulations 

The content listed below is non-accessible for the following reasons. See the section 'What we're doing to improve accessibility' below for how we are addressing these problems.

It is not possible to use a keyboard to access all the content. This fails WCAG 2.1 AA success criteria: 2.1 - Keyboard accessible

Information is conveyed as an image of text rather than as text itself so that it's not compatible with screen readers and other assistive technology. This fails WCAG 2.1 AA success criteria: 1.4.5 - Images of text

There may not be sufficient colour contrast between font and background colours especially where the text size is very small. This fails WCAG 2.1 AA success criteria: 1.4.3 - Contrast (Minimum)

Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio. This fails WCAG 2.1 AA success criteria: 1.4.11 - Non-text contrast

Not all prerecorded audio-only or video-only media will have alternative media that presents equivalent information e.g. audio track with description of the action in a video with no sound. This fails WCAG 2.1 AA success criteria:1.2.1 -  Audio-only and Video-only (Prerecorded)

Not all video will have subtitles or subtitles that identify all speakers as well as noting other significant sounds e.g. laughter. This fails WCAG 2.1 AA success criteria: 1.2.2 - Captions (Prerecorded)

Not all our PDFs or Word documents meet accessibility standards. This fails WCAG 2.1 AA success criteria:

1.1.1 - Non-text Content

2.4.5 - Multiple Ways

1.3.2 - Meaningful Sequence

1.4.5 - Images of Text

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content):

Some of our links do not make sense or are unhelpful when removed from the context of surrounding content. This fails WCAG 2.1A 2.4.4 success criterion (Link text is too generic in its current context)

We aim to improve our website’s accessibility. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility. 

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix. We will be addressing these issues with our new website – see below.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs are not fully accessible, for example, and they may not be easy to view using a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value):

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018  if they are not essential to providing our services.

Regulations for PDFs or other documents published before 23 September 2018:

Any new PDFs or Word documents we publish will meet accessibility standards. 

What we’re doing to improve accessibility

The issues identified above are being actively addressed. We are currently rebuilding the EPCC website, and expect to launch the new website in the third quarter of 2021. We expect the new EPCC website to resolve most of the accessibility issues identified above.

While we are in the process of resolving our website’s accessibility issues, or where we are unable, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. We will review and test the accessibility of our new website after its launch.

Preparation of this accessibility statement

This statement was prepared on 3 February 2021. It was last reviewed on 10th September 2020.

This website was last tested on 3 February 2021 by EPCC using:

When deciding on a sample of pages to test, we chose based on:

  • Our most popular pages
  • Pages that gave a good example of each one of our templates
  • Some pages including images, multimedia content and interactive elements
  • Some pages including web forms.